Submitted by Lukas Heddendorp on 19/05/2019 - 17:23.
ESN wiki

Whenever i click "login" inside the wiki I only get the following error message "

The website encountered an unexpected error. Please try again later."

On an empty page. Logging in to accounts.esn,org is possible and I can also see that I'm a confirmed active member in the profile overview. Login from the wiki and galaxy.esn.org seem to fail though and my login status is also not carried over to any other sites.

I'd ba very gald for some help to access the wiki and other resources.

Best wisches
Lukas

Answers

Submitted by Gorka Guerrero Ruiz on

Hi Lise!

We were taking a look to the issue and we have notice that now it works after you got the VP role.

Wiki should work for you without any issue after that.

 

Best,

Submitted by Lise Benette Hovd on

Hey, 

I'm having the same issue, I've tried logging in from my phone, via links, via the account page via everything for months now. I tried clear my history and cookies. nothing works. I gett the exact same error message. I'm able to log into everything else it seems but the wiki. 

Please help.

Submitted by Lukas Heddendorp on

Hey, I get the error starting fresh from wiki.esn.org very reliably, every time.

If I delete all website data I get sent to the Login on accounts.esn.org and after I logged in I get the same error consinstently.

As for galaxy, I know the login isn't done there, but there's still a login button which just throws me back on to the site with a message reading "There was a problem logging in, please contact a site administrator." (god bless rich text pasting :D).That's what I'm trying to do here.

Also sorry for the late reply, apparently the email notification didn't really work.

So no matter if I'm on galaxy.esn.org or wiki.esn.org the auth flow via accounts.esn.org fails, this actually is the only page where I know it works.

Submitted by Gorka Guerrero Ruiz on

Hi!

I have just tested wiki.esn.org and seems to be completelly fine the login from the frontpage. Can you tell us exactly the steps to reproduce the error? Like, from which page are you trying to do the log in, etc..

I am not sure about the other issue you mention related with galaxy.esn.org as that is not the url for the account system (the website is accounts.esn.org). Galaxy is used just as portal where all the esn websites are collected, but your username and password needs to be provided in accounts.esn.org.

 

best