Submitted by Jan Arends on 18/08/2017 - 15:28.
other

Hey!

I'm trying to update the core of drupal 7.

As far as I understand from the documentatin I have to update all files from the server except the /sites directory.

I'm unsing FileZilla to do so. Btw i'm also using KeePass to store my Galaxy password.

The Login is refused because of an "invalid password". Even though I'm using the password to login on Galaxy which works just fine. 

Any ideas what got wrong?

Could some special characters be the issue?

Thanks!

Answers

Submitted by Jan Arends on

Alright thanks!!

Submitted by MATIS PALM on

Dear Jan,

To put it simple, Galaxy is not hosting your website.

Your website is most probably hosted by an external provider that hosts your websites.

You need to contact your National Webmaster who can help you with the server side of the installation, unless your section has a local service provider.

Best Regards,

Matis Palm
IT Support Team